The Make Work More Human Blog

Read. Be inspired. Lead with Love.

Is it really possible to create a way of working based on love not fear? Yes. It’s not only possible. It’s essential. Learn more from this collection of more than 100 posts to inspire and guide you.

Renée Smith Renée Smith

I Went to Rome Alone. I Didn't Stay That Way.

I wandered around seeing the Colosseum, the Pantheon, and Trevi Fountain, before deciding to find a rooftop bar for drinks at sunset.

While I was navigating my way to the highly rated “Jim's Rooftop Bar” - the name a good omen - two Italian women, who were looking at their phones, trying to navigate somewhere too, and laughing, looked up at me and said, "Don't you want an Aperol Spritz too?! Are you alone? You should join us!"

"Sure! I'd love to. I'm going to a rooftop bar!"

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Renée Smith Renée Smith

If You See Something, Will You Do Something?

“I was leaving the office with my arms full,” she said. “It had been raining. The tile was wet and I slipped on the tile by the doorway. My stuff went flying and I fell on my back and hit my head.” I gasped. She still seemed shaken and frustrated, but as I learned, it wasn’t because of the fall. It was because of the response of three team members. Or more accurately, their lack of response.

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Renée Smith Renée Smith

I Don’t Want to Miss My Life

’m making a lot of room this summer for the deeper reflection I described in my last email. Yes, this is what’s needed to write my book, Put Love to Work, connecting not just with my head but with my soul. It’s also what’s needed to be the human I want to be. And of course, that where being the loving leader I want to be starts.

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Renée Smith Renée Smith

I Keep Chasing Birds Instead of Writing My Book

If you’ve been with me for a while, you know I’m writing a book. You might be thinking, “Haven’t you been writing that for a long time, Renée?” My answer is, “Yes, I have. For a long time.”

 

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Renée Smith Renée Smith

I Didn't Write for Two Weeks. Here's Why.

Do you ever struggle to do the thing you love? Even though you love it? Me too. I love to write. But sometimes, I just can’t. Even though I love it. This time, I shrugged my shoulders and gave up for awhile.

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Renée Smith Renée Smith

A Loving Workplace Isn't All Sweetness And Light

I shared the recent publication of The Loving Workplace Principles through the Center for a Loving Workplace, where I serve as CEO, and how we are building tools to understand their value across the stages of a team's development. In other words: how can a team form, storm, norm, perform, and adjourn with more love and humanity in the process? 

Tom asked, “How did you develop the Principles? What did that look like?”

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Loving Leaders Renée Smith Loving Leaders Renée Smith

What Experience Are You Creating?

Most people, when they hear the word fear, picture something dramatic. A toxic boss screaming across the room. A hostile workplace investigation. Someone in tears at their desk. And yes, sometimes that’s what fear looks like. But fear can also be…Subtler. Even quiet. Easier to miss — or explain away.

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Loving Leaders Renée Smith Loving Leaders Renée Smith

She Watered it Down Before Anyone Could Say No

Maria had a bold idea for a new offer for her business. She was initially really excited about it. But before she shared it with a single person, she took a beat, listened to THAT voice (you know the one), and then…softened the language, diffused the features, hedged the promise, and lowered the price point.

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Loving Leaders Renée Smith Loving Leaders Renée Smith

What Eight Languages Revealed About Love

Some leaders and organizations do not need convincing that Love belongs at work. For this group, Love was already at the center. They already build trust through dignity and respect. They support one another through hardship, collaborate, encourage learning, communicate openly, and celebrate.

 

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Loving Leaders Renée Smith Loving Leaders Renée Smith

Is Indifference Really Neutral?

"Are love and fear the only options?" a colleague once asked me. It was 2017, and I had begun teaching leaders about moving from fear-based to love-based workplaces.  "Could there be a third option?" he wondered. “Something neutral, like indifference?”

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Loving Leaders Renée Smith Loving Leaders Renée Smith

They Told Me Not to Use That Word

When I first began speaking and writing about love (over a decade ago), some people felt compelled to warn me not to use that word in a professional setting.

They cautioned that it would close doors, make people uncomfortable, or keep me from being taken seriously. They told me it was a bad idea to talk about Love.

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Loving Leaders Renée Smith Loving Leaders Renée Smith

From Enforcing Accountability to Building Responsibility

If you are leading a team or an organization right now, chances are this tension feels familiar…

 You deeply care about your people. You want a workplace where folks feel respected, safe, and motivated to do good work. These are really important to you. And, at the same time, you want to see real results. To get those, you and your team have deadlines. You need to produce quality and to satisfy customers. Those are all crucial to you, too. 

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Renée Smith Renée Smith

What a Health Scare Clarified for Me

Today, I'm starting with the end of this story: I’m healthy. Thank goodness! But that’s not the true end because it's the motivation for the rest of my story. On November 9th, after a routine mammogram, I received results that read, “Asymmetry/distortion. Recommend additional imaging.”

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Renée Smith Renée Smith

Code for “I Care, I See, I Appreciate”

When it comes to your team members, like this executive I’m working with, there’s so much you want to express... That you’re grateful for them... You see their hard work... You’re impressed by them... You’re in it with them... You believe in them... and more. But when there’s no time, what can you do?

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