Speaking and Teaching: Sharing the "Make Work More Human" Message

A Make Work More Human Talk or Workshop explores what it takes to create an organization or team with a management system that truly works. We believe it takes being focused on people with leaders and teams decreasing fear and increasing love. Based on more than 50 research interviews, focus group feedback, and the genuine struggles and successes at state agencies, the insights of "Make Work More Human" are shared through talks and interactive workshops. 

With compelling stories and practical guidance, Renée describes how government organizations can ensure public servants have a deeply gratifying experience and deliver exceptional value for customers.  Audiences identify with the sobering impacts of fear and the tremendous potential released when we create A Human Workplace based on love. Talks and workshops have ranged in length from 45 minutes to several hours and can be mostly presentation or include significant breakout activities and facilitated discussions for participant engagement, reflection, dialogue, and application.

Make Work More Human talks and workshops coming soon...

October 22 - DSHS-Developmental Disability Administration Office of Compliance, Monitoring, and Training, Webcast.

October 29- November 1 - AME (Association for Manufacturing Excellence,) San Diego: "Make Work More Human: The People Side of Quality Improvement." 

November 6 and 7, 2018 - Washington State Government Lean Transformation Conference, offering two sessions, "A Human Workplace: What’s at the Center of Your Work?” AND “A Human Workplace: Does Love Belong at Work?"

November 7, 2018 - HumansFirst.Club Seattle in Redmond, interactive experience with a panel of leaders to ignite and accelerate a shift in organizational cultures to value humans first. 

November 8, 2018 - Washington State Traffic Safety Commission All Staff gathering, Olympia. 

November 14 or 15, 2018 - Labor and Industry Leadership Capstone Program session, Olympia. 

November 29, 2018 - Kick off gathering of A Human Workplace: Spokane! 

December 3-6, 2018 - Lean in the Public Sector International Conference, delivering workshops, keynote, and panel in San Francisco, CA. 

March 26-28, 2019 - The Lean Enterprise Institute’s Lean Summit 2019, Houston, TX, offering a full-day workshop on The Human-Centered Workplace and a learning session, Make Work More Human.

Recent Presentations...

October 3, 2018 - Washington State Office of Financial Management Forum: Diversity and Inclusion Awareness Training delivered with Jessica Zinda, DSHS Chief Diversity and Inclusion Officer.

September 27, 2018 - Washington State Department of Labor and Industry, Administrative Services Division All Staff talk in Olympia. 

September 13, 2018 - While on vacation in Barcelona, Renee gave a talk at The Catalonia Institute for Construction Technology (iTeC) on: "Make Work More Human: Building Human-Centered Teams that Work." As champions of Lean, ITeC offers support for innovation by generating and transferring information and know-how in the construction sector in Catalonia.

September 6, 2018 - Washington Student Achievement Council All-Staff Meeting, Olympia.

September 5, 2018 - Washington State HR Lunch and Learn in Olympia: What's at the Center of HR Work? 

August 21, 2018 - Opening Workshop and Key Note on Empathy for United States Army Regional Health Command Pacific Warriors Care and Transition Summit, Joint Base Lewis McChord. 

July 30, 2018 - Make Work More Human presentation and discussion with the Washington State Department of Corrections Executive Strategy Team, Olympia.

July 18 and 19, 2018 - Lean Enterprise Institute and Lean Frontiers' Lean Coaching Summit, Seattle, presenting "Creating the Conditions for Lean Coaching: A Human-Centered Approach" with Hollie Jensen from Results WA. 

July 2018 - The Higher Purpose Podcast with Kevin Monroe. 

June 12 and 13, 2018 - Foundation for Healthcare Quality Annual Meetings Key Note Talks for Cardiac COAP and Obstetrics COAP, Seattle

June 6, 2018 - Washington State HR Professionals Monthly Meeting, Olympia

May 23 and 24, 2018 - Executive Leadership Team ("Team One") for the Department of General Services, State of Pennsylvania, Make Work More Human, Running the Business of Government, What's at the Center of Your Work? with my colleague Darrell Damron, Harrisburg, PA. 

April 24, 2018 - Canadian Lean Summit, Fredericton, New Brunswick - Such a pleasure to speak to a standing room only group of 140+ fellow public servant from governments all over Canada while I was on vacation in the Maritimes of Canada! ;)

February 21 and 22, 2018 - Washington State Department of Health's Office of Nutrition Services, Olympia. Speaking to staff and then to supervisors, sharing the Make Work More Human message with reflection, discussion and synthesis activities. 

February 16, 2018 - Washington State Governor's Distinguished Manager's Association Key Note, Olympia. Invited back to speak again, this time on the research and insights of A Human Workplace and Make Work More Human, along with rich dialogue and questions afterward from the group.

December 15, 2017 - Washington State Governor's Distinguished Managers Association Key Note, Olympia. Telling her personal story, Finding Your Voice and the Courage to Change, Renée was honored to speak to her fellow GDMA members and their guests. She shared about a tragedy early in her adult life that became the catalyst for growth and eventually reclaiming her voice and discovering her questions and purpose. 

December 11, 2017 - LA County's Internal Services Division Semi-Annual Leadership Key Note, Los Angeles. More than 125 leaders from LA County's Internal Services Division heard the message of Make Work More Human as part of their semi-annual leadership retreat. 

December 5 and 6, 2017 - Canadian Institute's Lean Process Improvement in the Public Sector, Toronto. It was a pleasure to return to Toronto for the Canadian Institute's Lean Conference and provide the key note address, Creating the Conditions for Lean: Driving out Fear and Building a Human-Centered Workplace

November 2017 - Gemba Academy Podcast with Ron Pereira. Renée shared the research and insights of Make Work More Human on Episode 191, "How to reflect on the roles of fear and love in continuous improvement."

October 17 and 18, 2017 - Washington State Government Lean Transformation Conference, Tacoma. Speaking to more than 400 people at two conference breakout sessions, Renée shared the research and message of more love and less fear as the path to Make Work More Human. Video coming soon.

June 2017 - "Creating the Conditions for a Lean Culture" presentations in Ottawa, Ontario and Fredericton, New Brunswick.Renée and DES colleague Darrell Damron, who directs G2G Lean Consulting at Enterprise Services, spoke at the Canadian Revenue Agency and at Alpenpath's Lean Professional Development Day for government employees in Ottawa, and to the Deputy Ministers for the Provincial Government of New Brunswick. They shared the Washington State Lean Transformation Journey, their Lean Government Framework, the development of Lean culture at DES, and the importance of increasing love and decreasing fear in the workplace. They also toured provincial government organizations to see the exceptional Lean improvement work in New Brunswick.