human-centered

A Human Workplace: Olympia to meet August 10th on Human-Centered Design

Join us on August 10, 2018, from 10 a.m. - 12 noon at 1500 Jefferson St SE in Olympia, WA, for a hands-on, interactive workshop on improving experiences through design thinking.

Register today for  Human-Centered Design: Improving Experiences.

Building on the May gathering when we learned about and practiced empathy, now take that empathetic awareness and apply it to a design challenge. You’ll work through each phase of the design thinking process from empathy to testing a prototype. This process is fun, fast, and engaging. And these skills and practices can be readily applied to designing both customer and team member experiences.

We welcome back Jessica Dang from Results Washington to facilitate and guide us through this human-centered design workshop.

Feel free to share this invitation with others, and do register to RSVP so we can prepare materials.

Topic Announced for Next Human Workplace Meet Up on March 9: What's at the Center of Your Work?

What's at the center of your work?

When a Human Workplace Meet Up gathers next on March 9th from 10 a.m. - 12 p.m. at the Department of Enterprise Services in Olympia, participants will break new ground as they engage in an exploration of the question, "What's at the center of your work?" 

Every day in every organization and team, for every person, something is at the center of work. Something is deemed to be most important and that something drives every other decision and action about everything else. Make Work More Human advocates for putting people at the center, but what else could we put there? What else do we put there? A whole lot of other things apparently. And all of those other things have serious implications for the workplace, for the people doing the work, and for the customers served. 

At this Meet Up you will have the opportunity to dive into a new model for understanding what we choose to be centered on at work and the impacts of those choices. Through reflection and discussion, you will contribute to this new model and expand thinking about the deep importance of being human-centered and the consequences when we are not.

I hope you'll be there for this ground-breaking exploration and dialogue.

RSVP at EventBrite to reserve your seat today!

January Meet Up Discussed Human-Centered Leaders and Teams

On January 26, 2017, the second gathering of A Human Workplace Meet Up met. Renamed "A Human Workplace Meet Up," more than 30 people gathered from across state and local government to continue dialogue and advocacy for making work more human. 

This month the group explored what it actually mean to be human-centered. Specifically, what does it look like to be a human-centered team? And what does a human-centered leader actually do?

Their insights will be shared in future blog posts coming soon at Make Work More Human. 

A Human Workplace Meet Up gathers next on March 9th from 10 a.m. - 12 p.m. at the Department of Enterprise Services in Olympia. RSVP at EventBrite if you want to attend. 

A Meet Up Table Group discusses human-centered work

A Meet Up Table Group discusses human-centered work

Gemba Academy Podcast from the Fall Continues to Generate Interest in A Human Workplace

Gemba Academy.png

"We've heard from people all over the world who have listened to this podcast and responded with enthusiasm."

Last November Ron Pereira spoke with Renée on the Gemba Academy Podcast. Check out Episode 191, "How to reflect on the roles of fear and love in continuous improvement."

Since then we've heard from people all over the world, Canada, Australia, the UK, Spain, New Zealand. who listened to this podcast and responded with enthusiasm. The message of less fear and indifference and more love and safety at work is universal and core to what it is to be human.

Lean organizations everywhere are striving to create a workplace where employees continually learn and grow so that they can solve problems, discover new solutions, and create amazing results for customers. That growth happens when the workplace is physically and psychologically safe though still challenging. This balance of both safety and discomfort happens best when we feel loved.

It's what the world needs now. (Sorry, couldn't resist that one!)