I opened the passenger door of the rideshare car on October 31st to a small surprise: The friendly, petite woman driver greeted me cheerfully wearing a Mardi Gras mask! I returned her greeting as I got in and noticed she had a beautiful, complex spider web pattern shaved into her hair. She was ready for Halloween!
This word surprised the group of 30 people from the Lean construction community gathered for a workshop at the Catalonia Institute for Construction Technology (iTeC) in Barcelona where I was on holiday.
“Amor.” A ripple of smiles and happy murmurs moved through the room when I said the answer to fear at work is love.
The 2nd class train from Nice, France, to Ventimiglia, Italy, is overflowing on this sunny weekday morning in September. Suddenly a loud conflict erupts in the vestibule. Several people skitter away to find other places to stand as a young man argues with two security guards and a handful of conductors.
Sitting on the other side of me at the counter at JuneBaby, I chat with a young Black woman vacationing in the beautiful PNW. She asks what I do, and when I tell her I advocate for more love and less fear in the workplace she responds, "Oh wow. We need that in healthcare! The healthcare system that I work in is so full of fear and intimidation."