We go to work each day to earn a living so we can make a life for ourselves and our loved ones. But we don’t sign up to be humiliated, to be ignored, to be betrayed. We sign up for the workforce at 18 or maybe 21 to contribute, to do something we enjoy, or at least don’t mind, to make a difference in some way.
Some moments we never forget because in those moments something new begins. I remember when I asked my agency director, Chris Liu, "What is the most important job of a leader?" His answer was the beginning.