"Love is not just confined to a personal experience. Love can also create the professional conditions that open the door to our greatest contributions and most generative collaborations."  - Renée Smith, Make Work More Human

"Love is not just confined to a personal experience. Love can also create the professional conditions that open the door to our greatest contributions and most generative collaborations."

- Renée Smith, Make Work More Human

Renee Smith

As Director of Workplace Transformation at Results Washington, Office of the Governor, Renée champions a more humane and effective workplace through primary research, writing, and speaking on Making Work More Human by increasing love and decreasing fear in the workplace.

Renée leads the development of A Human Workplace, a community and resources for state leaders, teams, and organizations. Both the community and resources cultivate a human-centered philosophy of work that highly regards both customers and team members. When leaders decrease fear, team members feel safe and know they belong. They sense their contributions matter, and they deliver the exceptional value customers expect. This human-centered philosophy motivates efforts for diversity and inclusion, effective change, continuous improvement, team collaboration, innovation, wellness, engagement, and more.

Before joining Results Washington, Renée spent nearly seven years at the Department of Enterprise Services leading the Organization Development Services division that provided Lean Transformation Services and Change Excellence Services to DES and Government to Government Lean Consulting to other state and local governments. Renée collaborated with Darrell Damron to develop and pioneer the application of the Lean Government Framework used to guide leaders in running the business of government.

Renée earned a Master of Science in Organization Development from Pepperdine University. She was a 2014 recipient of the Governor’s Leadership in Management Award for her original strategy work and Lean culture work at DES. She lives in a 102 year old Craftsman home in Tacoma and enjoys drawing for pleasure, cooking for friends and family, exploring foreign cities, and swimming in the Mediterranean.

Renée has spoken across the US, Canada, and Spain, including for LEI’s 2018 Coaching Summit, 2018 AME San Diego, the Foundation for Healthcare Quality, the Catalonia Institute for Construction Technology, Lean in the Public Sector International Conference 2018, the Canadian Government Lean Summit, the US Army’s Regional Health Command Pacific Warriors Care and Transition Summit, and for many other organizations. She’s a founding member of the HumansFirst.club and has been featured on numerous podcasts including Gemba Academy and The Higher Purpose Podcast, and soon on Robert Martichenko’s Drift and Hum, Heather Younger’s Leadership with Heart, GoLeanSixSigma’s Just In Time Café.  

Reach Renée at renee.smith@gov.wa.gov or at 360-764-3166.

Jeannie Macnab

Jeannie Macnab

Jeannie Macnab

Jeannie Macnab, Workplace Transformation Intern, has 25 years of experience in project management, strategic planning, facilitation and organizational development.  She has worked extensively in local government in the health, human services, education and criminal justice systems.  In the private sector, Jeannie has worked with non-profits and in the in the construction industry.  Jeannie has worked as an independent and internal consultant and has expertise in health care for underserved populations, employee engagement, and qualitative analysis.

In her current role as the Trust, Safety & Inclusion Manager for the King County Office of Performance, Strategy and Budget, Jeannie is responsible for workplace culture, employee engagement, cross-team collaboration, and business planning. 

Jeannie is passionate about developing healthy and high functioning teams.  She has guided numerous groups in working together better and making decisions by consensus.  She has devoted her career to improving workplace culture and creating a workplaces’ that are supportive, high performing and human-centered.   Jeannie is a people person who thrives in a highly collaborative environment.  She believes firmly in using humor, empathy, and curiosity in her work.

A native of New Zealand, Jeannie is a naturalized US citizen and has also lived in France and India.  She currently resides in Seattle.  Jeannie is completing a master’s degree in Transformational Leadership at Seattle University.  She is married and the parent of two energetic girls.  In her (limited!) free time, Jeanine has a long-standing yoga practice, coaches a girls’ soccer team, is an avid reader, loves to travel and is a “foodie” with a passion for cooking healthy and delicious food.

Denise Matayoshi Mino

Denise Matayoshi Mino

Denise Matayoshi Miño

As a Workplace Transformation Intern with A Human Workplace during the Fall of 2018 and an original community member, Denise contributes to the development of the effort to Make Work More Human. She is a change leader in the field of diversity, equity, and inclusion (DEI). She has held various roles in Washington State government since 1994, giving her experience in education, technology, and public health. In addition, she’s worked with tribal governments as well as staff and communities of color. Over the years Denise has led several diversity related initiatives within state government, and is most proud of her role in establishing the Latino Leadership Network for Washington State employees.

Denise believes that diversity is not just about celebrations and potlucks or adding more brown faces to the workplace. It is important that our workforce reflects the populations we serve, and it is imperative that we make a concerted effort to create a safe, supportive, and inclusive work culture where all staff are valued for their unique contributions to improving the lives of Washingtonians.

Denise is a trainer, conference presenter, a current student at the University of Washington Tacoma’s Certified Public Manager program, and a graduate of Brigham Young University, where she studied public health and organizational culture. Denise is a transplant to the Northwest, originally from the North Shore of Oahu, Hawaii. She and her husband are foster and adoptive parents who enjoy spending time with their four sons and extended family and friends.